SOMM2GO PRIVACY POLICY
Effective date: October 22, 2026 Last updated: October 22, 2026
Somm2go respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit our website, use Vina (our Digital Sommelier), submit restaurant feedback, request a voucher, or contact us.
We handle personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable regulations.
1. Who We Are
Somm2go provides digital wine and hospitality solutions to restaurants, wine bars and other hospitality businesses.
Somm2go is a brand operated by:
Legal business name: Bubbie's Deli Corp. Business address: 75C JP Rizal St., Brgy. Marling, Project 4, Quezon City, Philippines Website: https://www.somm2go.com Privacy inquiries: sommelier2go@gmail.com
For purposes of this Privacy Policy, references to “Somm2go,” “we,” “us” or “our” mean Bubbie's Deli Corp., operating under the Somm2go brand.
2. Personal Information We Collect
Depending on how you interact with Somm2go, we may collect the following information:
A. Restaurant Feedback
When you submit feedback through a restaurant's Somm2go-powered feedback form, we may collect:
- Your name, if provided
- Your email address, if provided
- Your written comments, suggestions or feedback
- The name of the restaurant associated with your submission
- The date and time of your submission
- Information relating to any voucher issued in connection with your feedback, including its status, expiry and redemption information
B. Digital Sommelier
When you interact with Vina, we may process information relating to your interaction, including questions submitted, chat-session information and relevant usage records. This information is used to provide wine recommendations, operate the service, maintain its security and improve its performance.
Please avoid including sensitive personal information in your questions or messages.
C. Business Inquiries
If you contact us through our website, we may collect:
- Your name
- Your business or restaurant name
- Your email address
- Your telephone number, if provided
- The nature of your inquiry
- The contents of your message
D. Technical and Usage Information
Our website and services may process technical information necessary to operate and secure the platform, such as access records, timestamps and basic service or device information, where collected by our systems or service providers.
3. Why We Collect and Use Your Information
We use personal information for specific business and service-related purposes, including:
- Receiving, reviewing and responding to restaurant feedback
- Sharing relevant feedback with the restaurant concerned for customer service, feedback review and follow-up
- Issuing and administering promotional vouchers where applicable
- Sending voucher emails and providing information about voucher validity and redemption
- Operating, maintaining and improving Vina and other Somm2go services
- Responding to business inquiries and communicating with prospective or existing partners
- Maintaining service records, preventing misuse and protecting the security of our systems
- Meeting applicable legal and regulatory obligations
- Establishing, exercising or defending legal claims when necessary
We do not use restaurant feedback submitted through these forms as permission to send unrelated marketing communications.
4. How We Share Your Information
A. The Restaurant Concerned
When you submit feedback through a restaurant's Somm2go-powered feedback form, your information may be shared with the restaurant identified on that form.
Information shared with the restaurant may include your name, email address, the full feedback you submitted, and the date and time of submission.
The restaurant may use this information for customer service, reviewing guest experiences and responding to feedback, subject to applicable privacy requirements.
Somm2go may also review and organize feedback internally before sharing relevant information with the restaurant.
B. Service Providers
We use third-party service providers to operate our website and services. These may include providers that support:
- Website hosting and application infrastructure
- Database storage and management
- AI and digital sommelier functionality
- Email delivery, including voucher notifications
- Technical maintenance and security
Our current service infrastructure includes Lovable and its relevant services, Supabase and Resend. These providers process information as necessary to provide their services, subject to applicable arrangements and safeguards. Other subprocessors may be involved where necessary to provide these services.
Where personal information is processed or stored outside the Philippines, we will use appropriate safeguards as required by applicable data protection laws.
C. Legal Requirements
We may disclose personal information when required or authorized by applicable law, regulation, court order or lawful government request, or when reasonably necessary to protect our legal rights and the security of our services.
We do not sell your personal information.
5. Legal Basis for Processing
We process personal information only where an applicable lawful basis under the Philippine Data Privacy Act of 2012 exists.
Depending on the specific activity, the applicable basis may include:
- Your consent, where consent is required
- The performance of a contract or steps requested before entering into a contract
- Compliance with a legal obligation
- Another lawful basis expressly permitted under the Data Privacy Act, where applicable
The applicable legal basis depends on the purpose and circumstances of the processing.
Where information is shared with a restaurant partner, the applicable legal basis, the parties' respective responsibilities and the necessary privacy safeguards must be established for that particular arrangement.
Where consent is the applicable legal basis, you may withdraw it subject to applicable legal requirements. Withdrawal does not affect processing lawfully carried out before withdrawal.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, administer vouchers, address customer concerns, comply with legal obligations, or establish, exercise or defend legal claims.
Different categories of information may be retained for different periods, depending on their purpose and applicable legal requirements.
When personal information is no longer necessary for these purposes, it will be securely deleted, destroyed or anonymized, subject to applicable legal requirements and legitimate retention needs.
We do not keep personal information indefinitely merely because it may be useful in the future.
7. How We Protect Your Information
Bubbie's Deli Corp., operating under the Somm2go brand, implements reasonable organizational, physical and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.
Access to customer feedback, voucher records and administrative functions is restricted to authorized personnel and systems that require access for legitimate business purposes.
We also require appropriate safeguards from service providers that process personal information on our behalf, where applicable.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
8. Your Data Privacy Rights
Under the Philippine Data Privacy Act, you may have the right to:
- Be informed about how your personal information is collected and processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Object to certain processing activities, subject to applicable legal conditions
- Request the erasure or blocking of personal information where legally permitted
- Request data portability where applicable
- Withdraw consent where consent is the applicable legal basis
- File a complaint with the National Privacy Commission
- Seek damages where provided by law
To exercise your rights or raise a privacy concern, contact us using the details in Section 11.
We may need to verify your identity before acting on a request. Some requests may be subject to legal limitations or other applicable requirements.
9. Third-Party Websites and Services
Our website or services may contain links to third-party websites or use third-party services. These services have their own privacy policies and practices.
Somm2go is not responsible for the privacy practices of websites or services that we do not operate. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology or applicable legal requirements.
The latest version will be published on our website with its updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data privacy rights, or have concerns about how your personal information is handled, please contact:
Bubbie's Deli Corp. – Somm2go Privacy Inquiries Email: sommelier2go@gmail.com Website: https://www.somm2go.com
You may also contact the National Privacy Commission of the Philippines through its official website: https://privacy.gov.ph
Your privacy matters to us. Thank you for trusting Somm2go.